Space Goat,
You owe me a $330.00 refund, for the 'Terminator Board Game', as you have promised on multiple occasions through numerous emails over several months. I'm not asking you again.
You also need to pay back everyone else that requested a refund, from when you offered it back in December of 2017, since you have made those promises as well. Do the right thing, and keep your word.
To make it easy for you, I have provided these links for you to send my payment to:
Update • April 16, 2018
Today at 10:06 am, I received the following email from Space Goat Productions:
Hello, Matt --
I wanted to reach out to you personally as the President of Space Goat to apologize for the clumsiness of our recent refunds to you.
I've been handling them myself, and it took me a while to realize that Backerkit has an odd glitch when issuing refunds. Refunding a charge is simple enough, but unless the user manually goes in and cancels the entire customer account, the card queues up for processing. We process cards in batches and didn't think to look at any unique email addresses until this problem occurred a few times.
Your account has been cancelled on our end, so you won't see any more charges from us.
You have my sincere apologies for the inconvenience.
Sincerely, Shon
As this may be possible, I have received my refund and therefore I am stopping the clock as all I wanted was the refund given to backers for "The Terminator Board Game" who requested it. Minus shipping through Backerkit, which since I canceled my card, I assume SGP isn't able to refund me the rest.
Space Goat still owes me $20.00 (for The Terminator Board Game Shipping via Backerkit)
Update • April 11, 2018Today I got a notice from Paypal saying Space Goat some how attempted to collect $90.00 in funds from Backer Kit using my Paypal account. Which is really odd since I have dealt with them using my Bank of America account!?
I promptly called Paypal, who said that Space Goat declined the transaction on Space Goat's end. None the less, I filed a fraud complaint and it is being investigated, I also terminated my Paypal Visa card and they are issuing me a new one.
Now that the card is terminated from Paypal, I doubt they can send me the $20.00 for shipping. I am however impressed that someone on their team declined the ransdom $90.00 charge.
I am stopping the clock now, but I will keep this up for another week or two to be sure they leave me alone.
If Space Goat leaves me alone, I will slip quietly into the night and leave them alone regarding The Terminator Board Game.
Space Goat still owes me $20.00 (for The Terminator Board Game Shipping via Backerkit)
Update • April 9, 2018
Today the second payment of $240.00 cleared my Bank of America account.
Space Goat now owes me $20.00 (for The Terminator Board Game Shipping via Backerkit)
Update • April 6, 2018
Today the first payment of $70.00 cleared my bank account.
Space Goat now owes me $20.00 (for The Terminator Board Game Shipping via Backerkit)
Update • April 4, 2018
At 10:23 am I received an email saying that I was issued a $240.00 refund from Space Goat via Kickstarter.
Space Goat now owes me $20.00 (for The Terminator Board Game Shipping via Backerkit)
Update • April 3, 2018
At 11:23 am I received an email saying that I was issued a $70.00 refund from Space Goat via Kickstarter.
Space Goat now owes me: $260.00 (for The Terminator Board Game)
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